The Mobile Welder ("we", "us", "our") is committed to protecting the privacy of individuals who visit our website or contact us about our services. This policy explains what information we collect, how we use it, and your rights regarding that information.

By using our website at themobilewelder.com.au, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details — your name, phone number, and email address when you submit a quote request or contact form.
  • Job details — information you provide about the welding work you need, including location, description, and any photos you upload.
  • Usage data — information about how you interact with our website, collected through cookies and analytics tools (see Section 4).

We do not collect payment card details through this website. Any invoicing or payments are handled separately and directly.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your quote request or enquiry
  • Contact you regarding your welding job or booking
  • Improve our website and services
  • Comply with any legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. How We Store Your Information

Information submitted via our contact form is received directly by The Mobile Welder. We take reasonable steps to protect your information from unauthorised access, loss, or misuse. We retain your information only for as long as necessary to fulfil the purpose for which it was collected or as required by law.

4. Cookies and Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our site. These tools collect anonymised data about page views, session duration, and device type. No personally identifiable information is collected through cookies without your knowledge.

You can disable cookies in your browser settings. Doing so may affect the functionality of some website features.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

6. Your Rights

Under Australian Privacy Law (the Privacy Act 1988), you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or out-of-date information
  • Request deletion of your information where no legal obligation to retain it exists

To exercise any of these rights, please contact us at 0455 797 227.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page with the "Last updated" date shown above. Continued use of our website after any changes constitutes your acceptance of the updated policy.

8. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: